A letter I submitted to apple.com/feedback/iphone.html:
What the hell are you thinking by ripping GV Mobile out of the store after tons of customers have paid for it, and denying Google’s official Google Voice app? I bought GV Mobile, are you going to rip it out of my iPhone too? And are you going to keep my money when you do it? You guys have pulled a lot of stunts in the last year but this is getting ridiculous. Do you hate your customers? Do you hate your developers? You created this great store, but you’re shitting on the two groups of people who are directly responsible for making it something to brag about. The App Store and the iPhone would be absolutely nothing without apps like GV Mobile, which is a great app for a truly wonderful and innovative service from Google.
I’m a massive Apple fan. I’ve owned probably 6 PowerBooks, MacBooks, and MacBook Pros over the years. I have a Mac Pro, an Apple TV, and my wife owns an iPhone 3G. I’ve owned at least one of every generation iPod—literally, every generation—and our iTunes library just crept past the 500GB mark. But I have never been so ashamed of Apple as a company as I am now in light of the debacle you call an App Store. I would have no problem with dropping your products and AT&T for companies that don’t treat their customers like dirt.
The App Store, iPhone, and iPod touch are wonderful new products, but you’re tearing their foundation apart brick by brick. Your policies could not be any more hostile towards both your developers and your customers, even if they included a weekly beating from an AppleDon’tCare representative. Stop this.
